Why Website & Email Hosting with Schweb?
Over the past year, we have made vast improvements to our website & email hosting services increasing its speed, stability, and security. Please see below for the details on the improvements that have been made to your website & email hosting with Schweb Design. We appreciate the opportunity to contribute toward your website’s success.
We are transparent.
We are happy to be as transparent as possible about when and why a server issue may happen. We notify all subscribed clients ahead of time about if/when we have planned or emergency server maintenance that could affect your service. We will also notify you of unexpected service interruptions, fix progress, and respective fixes after the fact. Other hosting companies tend not to be very transparent about their server’s up-time and when/why issues occur.
- Subscribe to our Status Updates Newsletter blasts here: http://eepurl.com/F2Qf5
- Follow our Schweb Status Twitter page here: https://twitter.com/schweb_status
We respond quickly and pay careful attention to your site’s availability.
We have invested in New Relic (www.newrelic.com) for 24/7 server performance, availability, and scalability monitoring (this is what the big guys like Fox, Nike, Adobe, and Groupon use). When there’s an emergent issue with the server, we usually know before anyone else. We receive immediate notifications and work to fix any issues we can within seconds to minutes for a dawning issue. Other hosting companies often don’t notice an issue with your service until you or a visitor to your website notice it and submit a support ticket with them.
Our servers are thoughtfully built, configured, and well-maintained by Linux system administration experts.
This means we keep services up-to-date and tuned for high-speed performance, security, and preventing bugs and security vulnerabilities. Other hosting companies often hold off on important updates, compromising security/bug fixes for service stability.
The servers we’ve built for Schweb clients run on top-quality hardware with a top-quality host.
Your website and email hosting with Schweb resides on our Solid State Drive (SSD) storm server(s) - top notch hardware available (https://www.liquidweb.com/StormServers/ssd.html) The company that hosts our servers’ datacenters is Liquid Web (https://www.liquidweb.com/) and trusted by many as well ( https://www.liquidweb.com/featuredclients.html ). Other hosting companies often put your website on a lower-cost host (like GoDaddy) or invest in low-cost hardware and rely on providing a low-cost service without optimized hardware and server configuration.
We guarantee 99.5% server up-time.
To this date, all our servers have had 99.5% + availability and are in the 99th percentile for availability when compared to other hosting service providers (referenced via New Relic Availability Reports https://newrelic.com/docs/alerts/availability-report ).
That's not all.
Despite all we do to keep your website speedy and available, there's always more that can be done for your specific site if you'd like to see even more performance improvements. Certain things like CDN configuration, Memcache integration, page load optimizations and more can also be done but require extra time per website.
Why does speed matter?
Speed is among the most significant success factors web sites face. In fact, your site's speed directly affects your income (revenue) — it's a fact. Some high traffic sites conducted research and uncovered the following:
- Google.com: +500 ms (speed decrease) -> -20% traffic loss
- Yahoo.com: +400 ms (speed decrease) -> -5-9% full-page traffic loss (visitor left before the page finished loading) 
- Amazon.com: +100 ms (speed decrease) -> -1% sales loss
A thousandth of a second is not a long time, yet the impact is quite significant. Even if you're not a large company (or just hope to become one), a loss is still a loss.
Search engines like Google, measure and factor in the speed of web sites in their ranking algorithm. When recommending a site via results pages they want to make sure users find what they're looking for quickly.
Many of the other consequences of poor performance were discovered more than a decade ago:
- Lower perceived credibility (Fogg et al. 2001)
- Lower perceived quality (Bouch, Kuchinsky, and Bhatti 2000)
- Increased user frustration (Ceaparu et al. 2004)
- Increased blood pressure (Scheirer et al. 2002)
- Reduced flow rates (Novak, Hoffman, and Yung 200)
- Reduced conversion rates (Akamai 2007)
- Increased exit rates (Nielsen 2000)
- Are perceived as less interesting (Ramsay, Barbesi, and Preece 1998)
- Are perceived as less attractive (Skadberg and Kimmel 2004)